Refund & Return Policy

We are happy to cover all postage costs for faulty or incorrect items, provided they are reported within 5 days of receipt.
If you have changed your mind about an order, you will be responsible for all return postage costs and will receive a refund of 80% of the original payment for the returned items.
Please note, we do not accept returns for items that have been used or are not returned in their original packaging.
Return Address: NEO JEANS, 4615 Rockton Hills Ln Sugar land TX 77479, USA